Frequently Asked Questions
Find answers to common questions about using Grout
How do I create an account?
To create an account, click on the 'Sign Up' button on our homepage. You can sign up using your email address or through Google or Apple authentication. Follow the on-screen instructions to complete your profile setup.
How does the Grout Suite subscription work?
A Grout Suite subscription gives one student or teacher a full year of access to all three apps — GroutApp, GroutCode, and GroutFilm — on Windows, macOS, and Linux. It also includes 20 Merits for running Premium AI models.
What's included in the Grout Suite?
You get all three apps: GroutApp (AI Learning Studio), GroutCode (Vibe Coding studio), and GroutFilm (AI video & audio). The subscription covers a full year of updates, 200+ offline AI models, AI Vision tools, custom AI tutors, and 20 Merits for Premium AI models.
What are Merits and how do I use them?
Merits are credits that let you run Premium AI models from the Grout cloud — the most capable models for harder tasks. Every subscription includes 20 Merits. When you run low, you can top up any time from the Merit Store.
What payment methods do you accept?
We accept major credit and debit cards and other local payment methods depending on your country. Contact our team for a quote and to start your subscription.
Can my school buy the Grout Suite for everyone?
Yes. Schools and colleges can license the Grout Suite for all of their students and teachers through volume licensing. Visit our For Schools page or contact our sales team for a quote.
What can I do with the Grout Suite?
The Grout Suite is three AI-powered apps for students and teachers. Use GroutApp for AI text and image generation, vision analysis, and creative projects; GroutCode for AI-assisted vibe coding; and GroutFilm for AI video and audio creation.
Which platforms does Grout run on?
The Grout Suite apps are native desktop apps for Windows, macOS, and Linux. All core AI features work offline, so you can keep working without an internet connection.
How do I share projects with classmates or colleagues?
GroutApp supports real-time collaboration — students and teachers can share projects, exchange feedback, and work together over local WiFi or the cloud, all from inside the app.
Is there a limit to how many projects I can create?
No. A Grout Suite subscription includes unlimited project creation across all three apps for the full year.
How can teachers use the Grout Suite in class?
Teachers can create exams, assignments, and projects, assign them to class groups, track submissions, and use AI-assisted grading — all from GroutApp. Students complete and submit work in the same connected workspace.
Can parents follow a student's progress?
Yes. Parents can see a clear view of a student's progress — exams, projects, and homework — through detailed progress reports, and help with homework using the AI tools at home.
Is Grout safe for students to use?
Yes, Grout is designed with student safety in mind. We have content filters and moderation systems to ensure appropriate content. We're also COPPA and FERPA compliant for school use in the United States.
How secure is my data with Grout?
We take data security very seriously. All data is encrypted in transit and at rest. We follow industry best practices for security and regularly undergo security audits. We never sell your personal data to third parties.
Can I export my work from the Grout Suite?
Yes. You can export your projects in various formats including GRT project files, PDF, PNG, DOCX, and more, and sync with Google Drive for backup and sharing.
What are the system requirements for the Grout Suite?
The Grout Suite apps run on Windows 10/11, macOS 10.15 or later, and Linux. We recommend 8GB of RAM for the best experience. Core AI features work offline; Premium AI models use Merits and an internet connection.
Still have questions?
Can't find what you're looking for? Contact our support team for assistance.